Privacy Policy

Effective Date: June 17, 2026
Last Updated: June 17, 2026

Franchise Benefit Solutions (“Company,” “we,” “our,” or “us”), respects your privacy and is committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://abfranchisebenefits.com/, submit information through our website, communicate with us, or use our services.

Franchise Benefit Solutions provides benefit solutions, plan strategy, administrative support, compliance-related services, and employee benefit resources for franchise brands and franchise operators. The public website describes services such as end-to-end benefit management, custom plan design, compliance and cost-containment expertise, and support for franchise brands nationwide.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including but not limited to:

• Name
• Company name
• Job title
• Email address
• Phone number
• Franchise brand or business information
• Message content submitted through forms
• Information related to benefit program inquiries
• Any other information you choose to provide

We may also automatically collect certain information when you visit our website, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring website
• Date and time of visit
• General usage and interaction data
• Cookie and tracking technology data

If you access benefit administration platforms, portals, enrollment tools, or third-party systems linked from our website, those systems may collect additional information under their own privacy policies. A related benefits administration privacy policy found for ABC Systems describes the collection of contact information, employment-related information, policy-related transactions, user IDs, passwords, financial/payment information for payroll deduction services, and other benefit administration data in certain application contexts.

2. How We Use Information

We may use the information we collect to:

• Respond to inquiries submitted through the website
• Provide information about our services
• Schedule consultations or follow-up communications
• Evaluate whether our benefit solutions may fit your organization
• Improve our website, content, and user experience
• Send administrative or service-related communications
• Maintain website security
• Analyze website traffic and performance
• Comply with applicable legal, regulatory, or contractual obligations
• Support benefit program strategy, enrollment, administration, or compliance services where applicable

We do not use information submitted through our website to make automated employment, insurance eligibility, or coverage decisions.

3. Cookies and Tracking Technologies

Our website may use cookies, tracking pixels, analytics tools, and similar technologies to improve site functionality, understand visitor behavior, and measure marketing effectiveness.

These technologies may help us understand:

• Which pages are visited
• How visitors interact with the site
• Which marketing sources bring visitors to the site
• Whether forms or calls-to-action are effective

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.

4. Analytics and Third-Party Tools

We may use third-party services such as website analytics providers, marketing platforms, form tools, CRM systems, hosting providers, email platforms, or security tools.

These third parties may collect or process information on our behalf for purposes such as:

• Website analytics
• Form processing
• Email delivery
• Customer relationship management
• Website hosting
• Security monitoring
• Marketing performance measurement

These service providers are only permitted to use information as necessary to provide services to us or as otherwise allowed by law.

5. How We Share Information

We may share information in the following circumstances:

Service Providers

We may share information with trusted vendors and service providers who help us operate our website, communicate with users, manage inquiries, provide benefits-related services, or support business operations.

Business Partners and Benefit Providers

When appropriate, we may share information with insurance carriers, benefit providers, administrators, consultants, or other partners involved in evaluating, designing, supporting, or administering benefit programs.

Legal and Compliance Purposes

We may disclose information when required to do so by law, regulation, subpoena, court order, or other legal process. We may also disclose information when we believe it is necessary to protect our rights, comply with legal obligations, prevent fraud, or protect the safety of users or others.

Business Transfers

If our business is involved in a merger, acquisition, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction.

6. We Do Not Sell Personal Information

We do not sell personal information in the traditional sense. We do not rent, trade, or sell lists of website visitors, prospects, clients, employees, or franchise contacts.

Some privacy laws define “sale” or “sharing” broadly to include certain advertising or analytics activities. If applicable, you may have the right to opt out of certain data sharing or targeted advertising practices.

7. Sensitive Information

Please do not submit sensitive personal information through general website contact forms unless specifically requested through a secure and approved process.

Sensitive information may include:

• Social Security numbers
• Driver’s license numbers
• Financial account numbers
• Medical information
• Insurance claim information
• Health history
• Dependent information
• Payroll or employment records

If benefit enrollment or administration requires sensitive information, that information should only be submitted through the designated secure system or process provided for that purpose.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or misuse.

However, no website, email transmission, database, or online system can be guaranteed to be completely secure. You use the website and submit information at your own risk.

9. Data Retention

We retain information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of information, the nature of the relationship, contractual requirements, legal obligations, and business needs.

10. Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information
• Opt out of certain communications
• Restrict or object to certain processing
• Opt out of certain data sharing or targeted advertising, where applicable

To exercise privacy rights, contact us using the information listed in the “Contact Us” section below.

We may need to verify your identity before responding to certain requests.

11. Email Communications

If you provide your email address, we may use it to respond to your inquiry or send information related to our services.

You may opt out of marketing emails by following the unsubscribe instructions included in the email or by contacting us directly. Even if you opt out of marketing communications, we may still send administrative, transactional, or service-related messages.

12. Links to Other Websites

Our website may contain links to third-party websites, portals, benefit systems, insurance carrier websites, partner websites, or external resources.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Children’s Privacy

Our website is intended for business users and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

14. State-Specific Privacy Rights

Residents of certain states, including California, Colorado, Connecticut, Virginia, Utah, and others, may have additional privacy rights under applicable state privacy laws.

These rights may include the ability to access, correct, delete, or obtain a copy of personal information, as well as the right to opt out of certain uses of personal information.

To submit a privacy request, contact us using the information below.

15. International Users

Our website and services are operated in the United States. If you access the website from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States.

By using the website, you consent to the transfer and processing of your information in the United States, where privacy laws may differ from those in your country.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above.

Your continued use of the website after any changes are posted means you accept the updated Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Franchise Benefit Solutions
Website: https://abfranchisebenefits.com/
Email: info@franchisebenefitsusa.com
Phone: 248-851-3606
Mailing Address: Telegraph Road, Ste 403
Bingham Farms, MI 48025